Frequently Asked Questions

We offer a wide range of snowboards, skis, bindings, boots and accessories. All our products are carefully selected by experts and sourced from large batches or warehouse clearances, enabling us to offer high-quality products at competitive prices.

We sell both new products as well as demo material and products from warehouse clearances. Each product clearly states its condition. All products are checked, waxed, sharpened and repaired if necessary in our own workshop before shipping.

Our team of winter sports experts carefully selects all products. With our background as snowboard instructors and salespeople in large sports stores, we know exactly what to look for. We extensively test new equipment annually.

Yes, we have an extensive range of winter sports clothing for men, women and children. This includes jackets, pants, midlayers, hoodies, t-shirts and thermal underwear.

We accept various payment methods including iDEAL, credit card (Visa, Mastercard, American Express), PayPal, Bancontact, Klarna (pay later), in3 (pay in 3 installments with 0% interest) and Apple Pay.

At checkout, you can enter your discount code in the designated field. The discount will be directly applied to your total amount.

Yes, you can order from us without creating an account. However, it is convenient to create an account so you can track your orders and don't have to enter your details every time.

Yes, all prices on our website include VAT.

When you have placed an order, it will be processed the next business day. Packages are shipped on business days via DHL and the delivery time is on average 1 business day within the Netherlands. Around national holidays, delivery time may be slightly longer.

Shipping within the Netherlands: €6.95 for packages without snowboard, €13.95 with snowboard (due to length). Shipping to Belgium: €11.25 without snowboard, €15.95 with snowboard. International shipping costs are calculated at checkout.

Yes! Orders over €250 are shipped free of charge.

Yes, we ship throughout Europe. Shipping costs and delivery times vary by country. The exact costs are calculated at checkout.

Yes, once your order has been shipped, you will receive an email with a track & trace code to track your package.

Yes, you can return your order unused within 7 days, provided the product is in its original packaging.

Contact us via email, phone or WhatsApp to register a return. We will then give you instructions for returning.

You will receive the full amount credited within 5 business days after receipt of the package. If you return only part of your order, you will receive the purchase price of the relevant products credited.

Yes, you can exchange products. Contact us to discuss the options. We are happy to help you find the right product.

Absolutely! Our team of winter sports experts is ready to help you with all your questions. With our background as snowboard instructors and salespeople in large sports stores, we can provide you with expert advice. You can reach us by phone, email or WhatsApp.

You can reach us by phone: +31 85 250 2758, email: info@wintersportuitverkoop.nl, or WhatsApp. We respond quickly and are happy to help.

Yes, we have a showroom in Ede (Netherlands) where you can view our products. Our address is: De Halte 219, 6711 NZ Ede, Netherlands.

Contact us for the current opening hours of our showroom. Online we are available 7 days a week.

Yes, all products come with standard manufacturer warranty. If you experience a problem with your purchase, contact us and we will help you further.

Yes, all our products are checked, waxed, sharpened and repaired if necessary in our own workshop before being shipped to you.

Yes, we are always ready to help you with problems with your order or equipment purchased elsewhere. Contact us for the options.