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Withdraw from your order

You have the right to withdraw from your order (cancel or return it) within 14 days of receipt without giving a reason. Fill in the form below to notify us of your withdrawal. You will immediately receive an acknowledgement of receipt by e-mail with the date and time of your notification.

How it works

  1. Fill in the form and submit it. You will immediately receive an acknowledgement of receipt by e-mail.
  2. Return the product to us within 14 days of your notification. Return shipping costs are at your expense.
  3. After we receive and inspect the product, we will refund the full purchase amount within 14 days via the same payment method.

You can find your order number in the order confirmation e-mail.

You do not have to give a reason for your withdrawal.

Prefer to do it in writing? Use the model withdrawal form.

More information about returns can be found on the page Shipping & Returns.